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Shiseido

Senior Digital PR & Communications Executive

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  • Posted 18 hours ago
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Job Description

Key Responsibilities

  • Earned & Paid Media Strategy
  • Independently manage a high volume of all OC brands (INTEGRATE/ettusais/MAJOLICA MAJORCA/AQULABEL/neuve/tiss), ensuring end-to-end execution with consistent quality and performance across all brands.
  • Own and define trend driven integrated earned and paid media strategies that drive brand equity, consumer demand, and measurable share of voice across OC brands.
  • Demonstrate strong sensitivity to social conversations and emerging trends to identify for immediate earned exposure and consumers engagement opportunities.
  • Build and maintain strong relationships with key media outlets, editors, and lifestyle platforms to ensure high quality exposure.
  • Drive impactful media coverage that reflects brand image, storytelling accuracy, and tone consistency.
  • Monitor media performance, share of voice, and sentiment, translating insights into actionable buzz-driving strategies
  • Influencer & Opinion Leader Engagement
  • Identify, engage, and manage influencers, KOLs, and opinion leaders aligned with OC brands positioning and business objectives.
  • Plan and execute influencer seeding, collaborations, and long-term partnerships to amplify brand storytelling and drive consumer engagement.
  • Develop insight driven creative content directions that encourage organic storytelling, sharing behavior, and social discussion
  • Evaluate influencer performance with data driven KPIs and ROI metrics, ensuring alignment with business and brand impact goals.
  • Word-of-Mouth & Digital Advocacy
  • Design and implement word of mouth initiatives that generate organic conversations, advocacy, and cultural relevance for OC brands.
  • Track consumer sentiment, emerging trends, and online discussions across key platforms to inform communication strategies.
  • Collaborate with Digital, Marketing, and EC teams to maximize earned buzz and digital amplification.
  • Agile Campaigns & Experience Activation
  • Lead the planning and execution of creative, buzz-driven campaigns and reactive contents that generate shareable moments.
  • Integrate PR, influencer, and social elements to maximize cross-channel amplification.
  • Adapt campaign angles and content in real time based on trend shifts and consumer responses.
  • Ensure all activations deliver both brand visibility and measurable engagement outcomes
  • Cross-Functional & Strategic Communications
  • Act as a key communication bridge between PR and EC, ensuring alignment between brand buzz and commercial priorities.
  • Support EC by driving search visibility, traffic, and conversion through PR and social amplification.
  • Collaborate closely with cross functional alignment across Marketing, Digital, EC teams,and cross functional teams to ensure consistent messaging and contribute to business growth and brand consistency.
  • Support integrated campaign planning, product launch calendars, and cross-channel execution.
  • Contribute to issues management, crisis communications, and reputation safeguarding as required.

Provide weekly, monthly, and quarterly reports with insights on buzz performance, consumer engagement, and business impact.

Key Qualifications

  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or related field
  • 2–5 years of experience in PR, communications, or brand marketing, preferably within beauty, FMCG, or agency environments
  • Proven track record in media relations, influencer marketing, and integrated communication campaigns
  • Strong understanding of the Taiwan media landscape and digital ecosystem
  • Experience working with regional or global stakeholders is a plus

Skills

  • Strategic thinking with strong storytelling and editorial judgment
  • Proficient in written and verbal communication skills in Chinese and English
  • Strong project management skills with the ability to manage multiple priorities
  • Data-driven mindset with experience analyzing media and influencer performance
  • High level of stakeholder management, collaboration, and interpersonal skills
  • Proactive, resilient, and comfortable working in a fast-paced environment

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Job ID: 147144669