Role Overview
The team is looking for an experienced Data Analyst who is customer obsessed, motivated, has a bias for action and can think systemically to bring to life new areas of business for the team. This role will work closely with our Business Development team building operational plans to launch and scale new initiative programs. This individual will be responsible for leading a cross-functional team of various stakeholders including; software solution teams, back-end engineers, and various business leaders. This role requires an individual with excellent attention to detail, a knack for operational process planning, analytical capabilities and strong business acumen. Additionally, this candidate will be self-starter, comfortable operating in ambiguous environments, and will own working with multiple operational processes across a wide range of stakeholder teams. The candidate will have a successful track record of collaborative relationship building, program and project management, experiencing leading projects and teams, and reporting and analysis capabilities
What You Will D
- oCreates scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possibl
- eDrive improvement in operational performance and lead projects in a wide range of topics and initiatives to further expand our business and enhance both our customer's and partner teams experience
- .Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders
- .Determines and monitors project / program schedules, progress and risks to ensure results are delivered on time. Maintains, adjusts and updates project plans as needed and works with appropriate business partners to develop and collect performance metrics
.Basic Qualification
- sMinimum 5 years of experience in management consulting, business operation, program management, e-commerce strategy & operation
- sGeneral problem solver with strong strategic thinking and analytical skills who can deep dive into different problem domain
- sBusiness experience project/ program management, operations, or customer service preferably with eCommerce experienc
- eAbility to adapt to fast-changing environmen
- tAbility to work independently and as a tea
- mSQL is require
dPreferred Qualification
- sStrong Communication Skills: Capable of clearly articulating ideas, collaborating across teams, and presenting findings to both technical and non-technical stakeholder
- sProblem-Solving Abilities: Demonstrated experience in identifying issues, analyzing root causes, and implementing effective solutions in a fast-paced environmen
- tAdaptability: Comfortable working in dynamic settings, adjusting to changing priorities, and learning new tools or processes as neede
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