This job is with WTW, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
As a Health and Benefits senior account manager, you will contribute to a wide variety of complex solutions which go beyond traditional insurance broking service that involves plan design, financing, delivery, ongoing management and communication of the full spectrum of health and benefit programs, including medical, life/disability, well-being, time off and flexible benefits.
Excellence
Perform financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
Conduct benchmarking studies and other research; provide value added analyses and summaries
Analyze and compare vendor products, services and contracts
Design, distribute and evaluate responses to surveys and RFPs
Communicate and liaise effectively with colleagues regarding data collection and project execution
Prepare accurate and excellence deliverables which comply with our internal performance excellence SOP
People
Build strong relationships internally and collaborate effectively on cross-functional teams
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
Clients
Deliver excellent services and recommendations to meet or exceed client expectations
Increase efficiency within client teams by identifying ways to improve processes
Financial
Meet the yearly individula and team targets
Contribute to sales and marketing efforts through your work on proposals and RFPs
Qualifications
Experience dealing with the financials of health and benefits plans, ideally gained in a benefit consulting/brokerage firm or health underwriting or actuarial function (pricing/valuation) of an insurance company; additional experience with life/disability plans desired.
Well organized and detail oriented
Strong written and verbal communication skills
Ability to ask the right questions and seek help where appropriate
Ability to respond to all communications effectively and in a timely manner
Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
Ability to work both independently and on client teams and enjoy a fast-paced environment
Interest and ability to think beyond the task at hand and understand how ones work fits into the broader landscape
Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way
Excellent Microsoft Office skills, particularly in Excel and Power Point
Bachelors degree required
Basic/intermediate English ability in reading and writing is required. Ability to communicate in English fluently is a plus.
