Senior Account Manager, Demand - SEA + GCR

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.

Liftoff's solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

About this role:

As a Senior Account Manager on the APAC Demand Team, you'll be responsible for managing some of the region's key customer relationships in the Southeast Asia and Greater China Region. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. This role goes beyond day-to-day account management. The Senior Account Manager will serve as a senior growth partner to our top clients - owning revenue expansion, executive alignment, strategic roadmap discussions, and long-term partnership development.

This is a position based in Singapore, reporting directly to the Sr. Manager, Existing Business.

Responsibilities:

• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Partner with cross-functional teams (Analytics, Creative, Product, and Operations) to deliver best-in-class support and campaign optimization, facilitating growth across internal and external objectives
• Develop and execute strategic account plans that align the customer's business objectives with the company's product / service capabilities.
• Demonstrate fluency in analyzing and leveraging complex datasets to drive account growth and performance improvements.
• Forecast revenue and manage a healthy pipeline of both existing and prospective clients.
• Build strong relationships with mid level POCs to senior director levels Introductory relationships with higher level stakeholders
• Strong level of understanding of adtech and digital performance ecosystem consulting clients on the right strategy to meet their goals

Requirements:

• Bachelor's or Master's degree and 5-7+ years of work experience. Minimum 3-5 years of account management or enterprise sales experience - preferably in ad tech, mobile marketing, fintech, gaming, or digital consulting.
• Proven track record of managing a revenue quota and delivering against performance goals.
• Organization and project management skills, strong commercial sense and negotiation skills.
• Creative solution-seeking skills
• Lead cross-team collaboration and project management to meet clients requests and drive revenue impact.
• Comprehensive understanding of the mobile appand/or digital media ecosystem
• Strong analytical mindset-comfortable working with data, extracting insights, and building client-facing narratives. Experience with enterprise level tools such as Tableau, Looker, Salesforce are a plus.
• Excellent communication and presentation skills - able to craft and deliver compelling executive briefings and account reviews.
• Excellent communicator who can present complex ideas clearly and persuasively.
• Entrepreneurial, self-motivated, and excited to work in a high-growth, fast-paced environment.
• Willingness for quarterly business travel as required - both within APAC and internationally.
• Experience with Fintech (Crypto) clients a major plus.
• Business proficiency in Mandarin Chinese in order to service the Greater China Region clients and business proficiency in English for internal cross-functional collaboration.
• Business proficiency in SEA languages to service Southeast Asian clients is a plus, but not required.

Location:

We prefer this role to work from our Singapore office (CBD) at least 1-2 days/week.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.