Overview
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Delivers technical expertise for solution implementation to customer based on Keysight products and services. Is focused during various phases of the sales process including customer requirements analysis,feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution,generally allocated by project and engineering services. Understands customer's problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Keysight products and services (at the system/solutions level) into customer's environment. Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused.
Responsibilities
Technical Support: Provide technical expertise and support to customers, addressing their
application needs and challenges.
Solution Development: Analyze customer requirements and develop tailored solutions to meet their
specific needs, ensuring optimal performance and efficiency.
Product Demonstrations: Conduct product demonstrations and presentations to showcase the
Capabilities And Benefits.
Customer Engagement: Build and maintain strong relationships with customers, acting as their
primary contact for technical inquiries and support.
Sales Collaboration: Collaborate with the sales team to identify opportunities, qualify leads, and
support the sales process from initial contact to deal closure.
Competitive Analysis: Stay informed about industry trends and competitor products, identifying key
differentiators and advantages of the company's offerings.
Feedback Loop: Gather customer feedback and insights to influence future product development
and enhancements.
Training and Education: Provide training and educational sessions to customers and internal teams
on the use and application.
Post-Sales Support: Assist with post-sales activities, including troubleshooting, technical support,
and ensuring customer satisfaction.
Qualifications
- Bachelors or Masters Degree or University Degree or equivalent.
- Typically 8 years relevant experience for entry to this level
- Proficient in semiconductor device physics.
- Advantageous to have skills in software programming such as C
- Relevant ATE experience
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
