SD-WAN & Network Security

Onshore Engineer – SD-WAN & Network Security (B3-1)

Location: Taiwan (Citizens/Locals Only)

Experience required: 6–10 Years

Headcount: 1

Work setup: Hybrid (2x a week onsite, rest WFH)

Role Summary

The Onshore Taiwan Engineer – SD-WAN & Network Security is responsible for delivery, support, and optimization of enterprise WAN, routing, switching, and security solutions. This role requires strong hands-on expertise in SD-WAN technologies (Cisco / Versa), core networking, and security, while operating in an onshore, customer-facing delivery model.

Key Responsibilities

- Deliver and support SD-WAN solutions using Cisco and Versa platforms

- Design, implement, and troubleshooting enterprise Routing & Switching environments

- Provide support and operational ownership for network security solutions

- Handle incidents, service requests, changes, and problem investigations

- Perform advanced troubleshooting across WAN, LAN, and security layers

- Work closely with regional customers, providers, and internal stakeholders

- Participate in service reviews, change planning, and continuous improvement activities

Mandatory Skills & Technology Requirements

- At least 4+ years of experience with SD-WAN Technologies: Cisco SD-WAN (Viptela) and/or Versa SD-WAN (mandatory)

- Routing & Switching: BGP, OSPF, EIGRP, VLANs, STP, HSRP/VRRP (enterprise level)

- Network Security: Firewalls, VPNs (IPSec/SSL), ACLs, basic security policy enforcement

- Cisco routing and switching platforms (mandatory)

Additional Skills & Knowledge

- WAN technologies and service provider networks

- Traffic engineering and performance optimization

- Basic exposure to network monitoring and troubleshooting tools

- ITIL-aligned incident, problem, and change management processes

Required Skills & Experience

- 8–10 years of experience in enterprise networking roles

- Strong hands-on experience with SD-WAN, Routing & Switching, and Security

- Proven ability to work independently in onshore / customer-facing environments

- Excellent communication, coordination, and documentation skills

- Strong analytical, troubleshooting mindset and service ownership