SAP Basis Administrator

Essential Duties and Responsibilities

• Provide L2/L3 level support as part of Global Technical Team managing multiple SAP systems along with Non-SAP components.
• All aspects of Application Life Cycle Management like installation, system upgrades, OSS notes, kernel patches, support packages etc.
• Identify problem trends evaluating performance statistics and daily monitoring to ensure the SAP systems are optimized.
• Responsible for database administration and underlying operating systems.
• Maintain the integrity of the SAP and Non-SAP environments by managing the correction and transport system (CTS) to ensure all configuration objects are promoted properly.
• Provide technical support for SAP issues like system dumps, job management, printer and spool administration along with enabling SAP user community in all matters related to SAP.
• Perform system refreshes, client copies and server migrations.
• Create and maintain SAP Basis documentation with regards to System operational procedures and instructions including changes to SAP landscape architecture.
• Adherence to SAP Basis on-call support.
• Liaise with cross functional teams and business users to drive continuous improvement initiatives while remaining current with emerging industry standards.
• Analytical mind with a problem-solving aptitude

Education

• Bachelor's Degree Computer Science required or Information Systems required

Work Experience

• A minimum of 5-8 years of related work experience required

Preferred Knowledge, Skills and Abilities

• Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work autonomously in a fast-paced and complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company's safety and quality policy at all times
• Must be able to meet SLA timelines.
• Keeps track of lessons learned and shares those lessons with team members