Sales Support Specialist (Business Development, Insurance)

Scope Overview

• Assist the business development manager in general insurance policy processing and premium collections
• Issuance and administer of new business, renewal policies and endorsement
• Scanning insurance related documents and reports to ensure information accuracy and completeness
• Maintain service standards to customers and agents by ensuring the accuracy of policy documentation
• Manage policy documentation and related administrative duties
• Correspond enquiries from intermediaries and internal stakeholders
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
• Assist in any other adhoc duties as may be assigned by managers
• Investigate on any complaints and provide findings to the manager, escalate cases and follow up promptly, and to give feedback for further improvement
• Prepare operational documentation and reports (Weekly, monthly)
• Support onsite marketing activity on ad-hoc basis

Requirements

• Minimum 2 years of relevant working experience in general insurance company or intermediary
• Insurance Certifications - BCP / PGI / COMGI is a plus
• Advanced skills in Excel and PowerPoint
• Ability to work efficiently in a high demand and fast-paced environment
• Strong ability to handle multiple priorities and projects concurrently
• Excellent verbal and written communication skill with a strong attention to detail
• Ability to work in team environment, collaborate across multiple functional areas and develop rapport with key stakeholders

Rajkumar Renganathan

Quess Selection & Services, Singapore

EA Licence Number: 23C2060 Registration ID is R1983662