SALES OPERATIONS MANAGEMENT ASSISTANT in Trading Company
We have 3 outlets running Minimart
Retail and wholesale Grocerries
Responsibilities
A Sales Operations Management Assistant
drives revenue by optimizing sales processes, managing CRM data, and preparing performance report.
Core Responsibilities
- Data & Reporting: Maintain CRM systems (like Salesforce), process sales orders, and generate daily/weekly/monthly reports.
- Sales Support: Prepare sales materials, assist with pipeline analysis, and maintain sales enablement documentation.
- Cross-functional Coordination: Act as the liaison between the sales, marketing, and finance departments to ensure smooth operational alignment.
- Process Optimization: Identify bottlenecks in the sales cycle, enforce data governance, and streamline administrative procedures.
- Collaborate with cross-functional teams to capture Sales requirements and implement new sales and customer-related processes
- Optimize existing sales processes, practices, and policies for internal customer satisfaction and employee productivity
- Ensure high levels of data quality and process consistency in sales and marketing systems
- Analyze sales data, take action, and measure impact to support decision-making
- Manage the overall sales tech stack, including Salesforce and other sales tools
- Hire, develop, and manage a high-performing sales operations team
Requirements and skills
- Proven experience in sales operations, business analysis, or sales support management
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Excellent interpersonal skills for cross-functional and international collaboration
- Experience with sales tech stack management, particularly Salesforce
- Demonstrated leadership in managing and motivating teams
Requirements:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Negotiation and Conflict management
- Relevant work experience is preferred
- Able/ willing to work on Weekends/ Public holidays is an advantage.
