Sales Force Effectiveness Assistant Manager

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Pernod Ricard Taiwan is the premium spirits and wine company in Taiwan. The company's leading spirits and wines include such prestigious brands as Royal Salute® Blended Scotch Whisky, Chivas Regal® Scotch Whisky, The Glenlivet® Single Malt Scotch Whisky, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin; such exquisite champagnes as Perrier-Jouët® Champagne and G.H. Mumm™ Champagne. Working for Pernod Ricard means working for the co-leader in the global wines and spirits industry – and having the opportunity to work with great people and great brands in diverse and challenging roles. Our success is the result of the passion and creativity of our people, our exceptional portfolio of leading premium brands, and a shared commitment to our values of entrepreneurship, mutual trust, and a strong sense of ethics. Pernod Ricard rewards both individual initiative and a spirit of collaboration and encourages ongoing professional development. Pernod Ricard recognizes the importance of continuously building upon our diverse workforce and inclusive culture. We believe in championing an inclusive culture that embraces differences and encourages employees to challenge themselves and their colleagues.

Job Purpose

Drive sales force effectiveness initiatives through KPI management, CRM optimization, sales analysis, and field force productivity improvement. Monitor field execution quality and recommend actions to improve efficiency & effectiveness.

Key Responsibilities

Salesforce Effectiveness

• Monitor and report commercial performance against agreed salesforce KPIs to continuously drive best-in-class efficiency and effectiveness.
• Contribute to the definition of business objectives and sales incentives plan.
• Propose sales incentive plan for discussion with HR and local sales management.
• Participate in the communication of these proposals to the sales departments.

Sales Capability & Training

• Support sales capability development through SFE related training and communication.
• Ensure alignment and adoption of KPI logic, CRM usage, and commercial process across sales teams.
• Cooperate with HR to design and implement commercial training to build team capability.

Sales Performance Management

• Monitor sales KPI achievement and performance trends.
• Support target setting, sales incentive calculation, calibration, and KPI performance tracking.
• Analyze call productivity, outlet coverage, and execution quality.
• Recommend actions to improve sales execution effectiveness.

CRM & System Governance

• Manage CRM governance and user adoption.
• Ensure customer master and sales data accuracy.
• Coordinate system enhancement and issue resolution.

Commercial Projects

• Support strategic commercial projects, and transformation initiatives.
• Coordinate with Global/APAC teams on SFE initiatives.