Handle enquiries from prospective students and parents through phone, WhatsApp, WeChat, email and face-to-face consultations.
Understand each student's educational background, needs and study goals, and provide accurate information on the school's programmes and admission requirements.
Conduct professional consultations with prospective students and parents.
Follow up assigned leads consistently and maintain effective communication throughout the enrolment process.
Work towards individual and team enrolment and sales targets.
Assist students and parents with application, registration and enrolment procedures.
Maintain accurate and up-to-date lead, consultation and follow-up records.
Coordinate closely with Student Services, Academic and other departments to ensure a smooth student journey.
Participate in education fairs, open houses, information sessions and other school recruitment activities.
Ensure that all information provided to students and parents is accurate and in accordance with the school's approved policies and procedures.
Perform other related duties as assigned.
Requirements
Diploma or Degree in any discipline.
Fresh graduates are welcome to apply.
Experience in education, student recruitment, sales or customer service will be an advantage, but is not essential.
Strong communication and interpersonal skills.
Comfortable communicating with students and parents.
Proactive, responsible and results-oriented.
Strong follow-up skills and good attention to detail.
Able to work independently as well as within a team.
Willing to learn about Singapore's education system, the school's programmes and admission processes.
Able to maintain professionalism and integrity when advising students and parents.
