Sales Engineer

Company Description

Instron is a global leader in materials testing equipment and solutions, with over 70 years of experience and a presence in more than 80 countries. Known for precision and reliability, Instron specializes in cutting-edge technology, helping clients across diverse industries like aerospace, healthcare, automotive, and electronics. The company is committed to providing tailored, customer-centric solutions with advanced software and data analysis tools to drive innovation and product quality. Instron offers a comprehensive range of products, including universal testing machines, dynamic testing systems, and impact testing equipment, to meet various quality control, research, and production needs.

Role Description

This is a full-time hybrid role for a Sales Engineer, based in either Kaohsiung or Tainan with work-from-home flexibility. The Sales Engineer will be tasked with identifying customer needs, providing technical support, and presenting tailored materials testing solutions. This role involves preparing and delivering technical presentations, generating quotes, building relationships with clients, and ensuring customer satisfaction. Collaboration with technical teams and active participation in the sales process will be essential to succeed in this position.

Knowledge, Skills & Abilities

Written, technical, and interpersonal skills commensurate with those generally acquired through the completion of a technical degree, preferably in mechanical, electronics, electrical, engineering or materials science field.

In-depth knowledge of materials testing applications and/or processes.This is generally acquired through at least 6 to 8 years of experience in selling capital equipment, materials testing field service environment, or materials testing quality assurance/quality control environment.

Thorough understanding of direct sales techniques, preferably in sales of capital equipment or materials testing instrumentation.This is generally acquired through a minimum of 6 to 8 years direct sales experience in a related industry.

Understanding of computer hardware and software and basic word processing and spreadsheet skills preferred (Excel, Word and PowerPoint).

Good command of English.

Regular travelling within the country and oversea is required.

Behavioral Competencies

Critical

Customer-Centric

Build strong customer relationships and provide customer-centric solutions.

Decisive

Make timely, high-quality decisions to drive organizational development.

Action-Oriented

Seize new opportunities and respond to new challenges with urgency, energy, and enthusiasm.

Resourcefulness

Effectively and efficiently acquire and use resources

Result-Oriented

Consistently achieve performance, even in challenging circumstances.

Flexible-Interaction

Interact openly and comfortably with diverse groups.

Persuasive

Gain others support and commitment through strong persuasion.

Building-Networks

Effectively establish formal and informal networks both inside and outside the organization.

Builds-Trust

Be honest, upright, and genuine to earn the trust and confidence of others.

Resilience

Recover from setbacks and adversity when facing difficult situations.

Important

Strategic-Thinking

Anticipate future possibilities and transform them into breakthrough strategies.

Planning-Coordination

Develop work plans and prioritize tasks to fulfil commitments aligned with organizational goals.

Ensuring-Accountability

Ensure that both yourself and others are responsible for fulfilling commitments.

Collaboration

Build partnerships and collaborate with others to achieve common goals.

Effective-Communication

Develop and implement multi-modal communication, clearly understanding the specific needs of different audiences.

Courage

Face tough problems head-on and speak up when necessary.

Fast-Learner

Actively learn through trial and error when solving new problems, treating both successes and failures as sources of learning.

Self-Motivated

Use formal and informal development channels to actively seek new ways to grow and develop yourself.

Manages-Uncertainty

Operate effectively even when things are unclear and goals are uncertain.

Situational-Adaptability

Adjust methods and behaviors in real-time to meet the changing demands of different situations.