About the job
We are Joie, a global baby gear brand established in 2011 and distributed across over 85 countries, we prioritize designing products with families in mind. Our commitment extends to fostering joy-filled workplaces, where we celebrate our team members&apos skills, and nurture their development.
With our exponential growth, we&aposre seeking a Sales Coordinator (m/f/d) to join our global brand team.The principal objective of the Sales Coordinator is to process orders, reply customers daily inquiry, manage RMA issues to enable the global Sales Team to successfully fulfill, track and execute orders.
What you&aposll do
1. Distributor & Subsidiary Communication
- Handle daily communication and requests from distributors or subsidiaries.
- Assist in maintaining the relationship between the company and distributors.
- Draw up requested agreement or announcement for Sales purpose.
2. Order & Inventory Management
- Order processing, including shipping window, loading plan, vessel schedule, and spare parts quotation.
- Monitor inventory level for subsidiaries to ensure the demand is fully fulfilled.
- Coordinate with Supply Chain team to optimize inventory levels.
- Work with Product Management team for order note instruction (manual translation, labels, etc.).
3. Financial & Administrative Support
- Financial issues, such as payment follow-up, credit limit management, and audit arrangement.
- Maintain data integrity and consistency for cross-department communication and document filing.
- Handle assignment from supervisors.
4. Product & Marketing Support
- RMA claims and product-related enquiry.
- Coordinate with Product Management team to ensure items meet official regulation and distributor requests.
- Marketing support for samples, giveaways, and material arrangement.
What you&aposll bring
- 1-3 years of work experience in a relevant field.
- Language: Fluent Mandarin Chinese and English required
- Excellent interpersonal and business negotiation skills.
- Confident IT user and a critical thinker who is capable of working within timeline and budgets, and as a creative and analytical team player.
- Strong multi-tasker being able to manage multiple priorities and deadlines with accuracy.
- Ability to work collaboratively with distributors and internal departments to achieve sales goals.
- Ability to work overtime as business needs warrant.
What Youll Get:
- Flexible Schedule: Achieve a healthy work-life balance with the flexibility to manage your schedule.
- Complimentary Office Meals: Enjoy free fruits, lunch, and dinner at the office, along with occasional afternoon tea.
- Career Growth Opportunities: Access to continuous learning and development programs to help you advance in your career.
- Competitive Compensation Package: Attractive compensation package to ensure your well-being.
- Extra Benefits: We show appreciation through occasional benefits and rewards like private musical and art events, birthday coupons, and other special perks.
- Dynamic Global Environment: Gain hands-on experience in a rapidly growing international company, with exposure to global best practices.
- Diverse & Supportive Team: Collaborate with a talented, multicultural team with 20+ nationalities and learn from a wide range of professional backgrounds.
- Professional Development: Grow your skills and career while being mentored by industry experts.
