The Airlines Sales Coordinator plays a crucial role in supporting the airline's sales efforts. This position requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills. The Sales Coordinator will work closely with the sales team, providing administrative and logistical support to ensure smooth sales operations.
Key Responsibilities:
Sales Support:
- Manage and maintain customer databases, including contact information, sales history, and account information.
- Prepare sales presentations, proposals, and other sales-related materials.
- Coordinate travel arrangements for sales teams, including flights, hotels, and transportation.
- Assist with the planning and execution of sales events, such as trade shows and conferences.
- Track sales leads and opportunities, and maintain accurate records in the CRM system.
- Generate reports on sales performance and other key metrics.
Customer Service:
- Respond to customer inquiries and resolve customer issues in a timely and professional manner.
- Build and maintain strong relationships with customers and travel agents.
- Provide excellent customer service to both internal and external stakeholders.
Administrative Support:
- Handle administrative tasks, such as scheduling appointments, managing calendars, and processing expense reports.
- Ensure compliance with all relevant sales policies and procedures.
