Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).
Are you looking for a place where you can be part of a transformation Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.
Sales Applications Engineer
Job Description
Own Our Customers Automation Technical Experience and Become Their Trusted Advisor
- You will build strong relationships with your customers, gaining their confidence to become their trusted advisor for automation.
- You will significantly enhance your customers automation technical experience with Brooks Automation through face-to-face contact, supporting customer visits and Technical Review Meetings (TRMs). You will add value to your communication with our business units through your in-depth knowledge of the customer and their challenges.
Gather Intelligence
- You will grow a deep understanding of what our customers are doing, their applications, and markets, and how they add value to the Semiconductor industry.
- You will discover your customers challenging high value problems and contribute to their solution by proposing Brooks Automation products and producing detailed specification documents.
- You will share your insights, customers needs and roadmaps, with key stakeholders within the business. This will culminate in Brooks Automation winning new business.
Customer Design Reviews
- You will prepare and present design reviews to our customers, so they have a clear understanding of the technical scope that we provide.
Regional Engineering
- You will become an expert with our products use-cases, e.g., atmospheric wafer handling systems & loadports, vacuum robots & wafer handling systems, underlying motion controls & software, to provide pre-sales technical support to our customers and account teams.
- You will work objectively as a team member to quickly respond to customer needs, answering questions from customers about all aspects of our products.
- You will enhance your customers technical experience with rapid provision of local engineering capabilities.
Lead on-site evaluations, Develop and lead demonstrations to win opportunities, Lead First-Of-Kind integrations, Optimisation of Customers Equipment Performance
- Lead product first-article integrations at customer sites as well as directly working on the products:
- Assist with Design & Verification Testing (DVT) and Acceptance Test (ATPs)
- Develop and deliver product feature and performance demonstrations to win opportunities
- Lead on-site product evaluations
- Optime performance of customers equipment
- Assist business unit engineering teams with their customer escalations, using your knowledge of the customers use-case.
- Debug complex issues with the Field Service staff
- Attend & present at trade shows and seminars
Salary Ranges
NT$1,629,503.39 TWD to NT$2,204,622.23 TWD
