Ready to bring passion into your career
A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison dêtre is making life more beautiful, passing on a more beautiful planet.
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story We are looking for a Head of Sales based in Taiwan
The role:
At Clarins, we are committed to delivering exceptional customer experiences and achieving ambitious growth through our retail excellence. As the Sales Director, you will be responsible for defining and executing the retail strategy across our Clarins stores and department store counters in Taiwan, driving commercial results, customer satisfaction, and team performance
What you'll do
Retail Strategy & Performance
- Lead and implement the national retail strategy in alignment with the brand's global vision and local business goals
- Define and drive sales targets, retail KPIs, and productivity metrics across all channels and doors
- Identify and implement business development opportunities to accelerate growth in Taiwan's retail market
People Leadership
- Inspire and lead a team of area managers, counter managers, and frontline retail teams across Taiwan
- Foster a high-performance and customer-centric culture through coaching, training, and performance management
- Lead workforce planning, succession development, and talent retention strategies
Customer Experience
- Ensure retail teams deliver outstanding service aligned with the Clarins customer journey and values
- Partner with Training and CRM teams to deliver personalized experiences, beauty consultations, and loyalty-building programs
Retail Operations & Excellence
- Oversee retail operations, including scheduling, stock management, store presentation, and visual merchandising execution
- Drive compliance to operational standards, policies, and health & safety regulations
- Collaborate with HQ teams to support new store openings, renovations, and retail innovation projects
Cross-Functional Collaboration
- Work closely with Marketing, CRM, Training, and Supply Chain to ensure 360° retail activation and alignment
- Provide insights and recommendations based on market trends, competitor analysis, and customer feedback
What you have
- Experience & Leadership: Over 10 years of experience in premium beauty, fashion, or retail, with a proven track-record in leading large teams and managing multi-site retail networks
- Strategic Thinking: Strong business acumen with the ability to translate strategy into actionable plans
- People Management: A leader who inspires, coaches, and drives results through collaboration and empowerment
- Customer-Centric Approach: Deep understanding of customer needs, service excellence, and local consumer behavior
- Market Knowledge: Familiarity with Taiwan's retail and department store landscape is essential. Fluent in Mandarin and English
We have
- 72 years of expertise in beauty and spa, with the Clarins and myBlend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison dêtre
- A caring and inclusive corporate culture
- Development and training opportunities
- Attractive compensation and benefits
- A flexible work environment, with up to 1 day of remote working per week
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
