About the team
Our General Health Services team is critical to the success of Doctor Anywhere. We are a hybrid team of operation and healthcare professionals who oversee Doctor Anywhere s medical operations including Online & Offline GP services, mobile clinic, health screening and radiology services. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.
About the role
GHS is expanding the commercial function from a single-market (Singapore) remit to a regional mandate covering Singapore, Thailand, Malaysia, and the Philippines. This role owns commercial strategy, revenue growth, and go-to-market execution across all four markets and all GHS service lines — virtual consultation, clinics, mobile home care, health screening, and radiology. The successful candidate will build a consistent regional commercial engine while allowing for market-specific execution, and will play a lead role in supporting new-market entry (e.g. Thailand) alongside scaling existing revenue lines.
What you'll do
- Own the regional commercial strategy and revenue P&L input across SG, TH, MY, and PH, in partnership with the CEO and country/business unit leads.
- Set and cascade a unified commercial playbook (pricing, channel strategy, partnership frameworks, sales methodology) that can flex to local market conditions.
- Build and manage B2C, B2P, and B2B pipelines: direct consumer channels, payers/insurers/TPAs, corporate wellness accounts, government/public health tenders, and channel partners in each market.
- Directly manage the Singapore Commercial team, plus lead, hire, and develop in-market commercial/BD leads in Thailand, Malaysia, and the Philippines; instill accountability and reporting discipline across the region.
- Drive cross-border deal-sharing and vendor/partner concentration strategies (e.g. regional payer or corporate accounts spanning multiple markets).
- Support new market entry and expansion initiatives with commercial due diligence, go-to-market planning, and early revenue traction.
- Standardise commercial reporting, CRM/pipeline hygiene, and forecasting across all four markets for consolidated regional visibility.
- Partner with Marketing, Clinical Operations, and Finance to align commercial targets with service capacity, clinical quality, and unit economics.
- Represent GHS commercially with regional strategic partners, distributors, and key accounts; lead high-value contract negotiations.
- Provide the CEO and leadership team with regular regional commercial performance updates, risks, and course-correction plans.
What you'll bring
- 8–12+ years in commercial leadership, sales, or business development roles, with at least 3–4 years managing multi-country/regional portfolios in Southeast Asia.
- Healthcare, insurance, wellness, or related B2B, B2C, and B2P commercial experience strongly preferred.
- Track record of building and leading distributed, cross-market teams and driving revenue growth in more than one market simultaneously.
- Strong commercial and financial acumen — comfortable owning pipeline, forecasting, and P&L-linked targets.
- Experience navigating payer/insurer, corporate, and (ideally) public-sector procurement channels in at least one of TH, MY, or PH.
- Excellent stakeholder management and negotiation skills; able to operate autonomously across time zones and cultures.
- Willingness to travel regularly across Thailand, Malaysia, and the Philippines.
And, whatever the role — our house DNA:
- A start-up attitude — you take full ownership of what you do, put the best tools (AI included) to work to move faster, and you're happy to step out of your comfort zone and take on new challenges.
- Comfortable with ambiguity and quick to learn — you experiment with AI to work smarter, not just harder, because we're not done growing, and heading into uncharted territory is part of the fun.
Key Relationships
- Internal: CEO (GHS), in-market Commercial/BD Leads, Clinical Operations, Marketing, Finance, and regional GMs.
- External: Corporate clients, insurers/TPAs, distribution and channel partners, government health bodies where relevant.
Success Metrics
- Regional revenue growth and new logo/account acquisition across all four markets.
- Pipeline coverage and forecast accuracy by market.
- Successful stand-up of commercial capability in new/underdeveloped markets (e.g. Thailand).
- Retention and performance of in-market commercial leadership hires.
About Doctor Anywhere
Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 3 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings — including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and an online health & wellness marketplace for supplements, healthy snacks, home-based health screening, and vaccinations.
DA's goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,500 corporate organisations, and 25 regional insurers we work with. Grounded in our motto Keep Going, Keep Growing, our team strives towards excellence, with innovation and collaboration at our core, and values the diversity of perspectives brought by every member. Join us in our mission to transform Southeast Asia's healthcare future!
Our values
- Innovation is at the core of what we do and why we exist.
- Our customers and patients are our number 1 priority.
- We think and act positively and inspire others with our optimism.
- We focus on becoming good to great and accomplishing more with less.
- We do things right and do the right thing, knowing that the whole world is watching our actions.
- We believe in being authentic and honest with one another, even if it makes us uncomfortable
- We are committed to building a culture where everyone feels included and valued at work.
Your best career move, ever.
At Doctor Anywhere, we build for everyone — and we hire that way too. We welcome applicants of every background, and we know great people don't always tick every box. If this role excites you, we'd love to hear from you even if your experience doesn't line up perfectly.
Not for you We have other opportunities that may interest you or someone you know. Visit our careers page — https://doctoranywhere.recruit.omnihr.co/careers — for more.
