Description
Company Introduction
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, How did I ever live without Coupang Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position : QA Engineer
What You'll Do
Test Design & Strategy
- Design and maintain comprehensive test plans and case management for large-scale, cross-functional projects.
- Define end-to-end test strategies spanning multiple service domains.
- Break down ambiguous, complex problems into clear, actionable plans and drive them to completion.
Test Execution & Automation
- Develop and execute automation across mobile, web, and backend platforms.
- Own and continuously evolve test automation frameworks and infrastructure.
- Design and implement integration test strategies against live or production-like environments.
Tooling & Efficiency
- Define, optimize, and enforce QA standards and best practices.
- Drive bug tracking, metrics visualization, and quality trend analysis.
- Lead incident management practices and drive resolution of production issues.
- Produce clear, high-quality documentation and runbooks that empower the team.
Leadership & Collaboration
- Act as a cultural and professional role model; drive multiple projects or mission-critical components.
- Shape team culture and champion continuous improvement.
- Mentor team members and support their professional growth.
- Coordinate across teams, align stakeholders, and work effectively with cross-functional peers.
- Facilitate decision-making, build consensus, and remove roadblocks.
Preferred Qualification
- Bachelor's or master's degree in computer science, engineering, or a related field.
- 5+ years of hands-on software test automation experience.
- Solid understanding of QA methodologies, processes, and quality standards.
- Proficient in at least one object-oriented language (e.g., Java, Python).
- Experience with open-source test automation tools (e.g., PyTest, Appium, Selenium).
- Familiarity with distributed service architectures and cross-domain system interactions.
- Proven ability to deliver scalable, reliable test infrastructure.
- Self-driven; able to work independently and lead initiatives end-to-end.
- Strong impact beyond individual contribution — driving large projects or critical components.
- Proficient in English (written and verbal); effective communicator in a global team setting.
Nice to Have
- Experience in e-commerce or large-scale online platforms (e.g., search, discovery, cart, checkout, order, payment, fulfillment, logistics).
- Hands-on experience applying AI/LLM to testing workflows (e.g., AI-assisted test generation, agentic test planning, intelligent test analysis).
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
