Introduction
At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.
Your Role And Responsibilities
As a Q2C (Quote to Cash) Professional, you will
- Perform a variety of support responsibilities throughout the sale cycle from Opportunity management, internal processes facilitating, proposal/solution release, contract management, billing & invoice tracking.
- Ensure that all transactions are handled with minimum impact to the customers and in compliance with all the audit guidelines and approved processes.
- Partner with brands sellers/project managers to ensure the pre-sales processes are timely completed, contracts timely released, signed contracts timely registered and billed, signings are timely recognized.
- Ensure all the pre & post sales activities are timely and accurately performed.
- Capture all skills required to perform the Proposal Support Professional & Contract Support Professional role.
- Identify work process improvements and issue prevention activities.
- Perform other tasks as required, including but not limited to:
- Contract printing/packing support
- Contract scanning/filing/mailing support
- Invoice packing/mailing support
- Completion report/AR bank statement
- Chop admin for Q2C owned Contract management related chops
Required Technical And Professional Expertise
- Fluent in spoken and written English & Chinese
- Strong PC Skill in Excel, PowerPoint, Word
- Good analytical, documentation and organizational skills, with keen attention to details
- Strong sense of responsibility and ownership
- Ability to work in a matrix organization and ability to interact globally
- Strong communication skills
- Self-motivated, team player, creative, well organized
- Able to work under pressure and tight schedule
Preferred Technical And Professional Experience
Hiring manager and Recruiter should collaborate to create the relevant verbiage. 
