Org Marketing Statement
Position Summary
The Program Manager serves as a frontline technical-commercial integrator, responsible for coordinating NPI, POC to Mass Production (MP) programs across internal FCG divisions and AP engineering teams, while working closely with CSPs, OEMs, ODMs, and SIs.
This role represents Operations, Engineering, and Manufacturing at the customer interface, ensuring alignment across global and regional. It operates at the intersection of customer technical engagement, internal engineering coordination, supply execution, and program governance to ensure Parker solutions are specified early, validated correctly, and industrialized efficiently across a geographically distributed manufacturing network.
Scope/Supervision And Interaction
Reporting to Business Development Manager, AP FCG Group. This role works closely with FCG divisions (Engineering, Product Management, Operations, Quality) and the AP Sales Companies, application engineering teams, as well as CSP, OEM, ODM, and SI customers, acting as the single coordination point for cross-division technical programs related to data center liquid cooling.
Job Responsibilities
- Customer, R&D and Category-Level Engagement
- Interface with CSP, OEM, ODM, and SI customers within the Data Center Liquid Cooling ecosystem - With strong Focus on CSP and ODM
- Lead early-stage engagement covering thermal system architecture, solution definition, specification alignment, and qualification planning.
- Establish close and engaging working relationships with customer R&D teams and Category / Commodity Managers to understand:
- Technology roadmaps
- Qualification requirements
- Platform timing and ramp expectations
- Engage closely with thermal system vendors headquartered in Taiwan to ensure execution readiness, technical alignment, and scalable deployment.
- Translate customer technical, operational, and supply expectations into structured internal execution plans.
- Drive continuous improvement initiatives to enhance responsiveness, scalability, and supply assurance.
Qualifications
- Bachelor's degree in Engineering (Mechanical, Electrical, Chemical, Materials, or related field), Master's degree is a plus
- 46 years of experience in:
- Technical program management
- Engineering-led business development
- NPI / manufacturing / solution deployment environments
- Experience in Data Center infrastructure, cooling, thermal management, or high-density computing strongly preferred
- Solid understanding of:
- Cross-functional project governance
- Customer qualification and validation processes
- Global manufacturing coordination
- Proven excellent communication and influencing skills including across different cultures and countries and within a complex matrix organization.
- Pro-active, can-do-attitude with a positive mindset and self-motivated.
- Strong strategic and analytical skills.
- Strong problem-solving skill.
- Willingness to travel as needed
Required Skills & Competencies
- Strong technical foundation with business-facing mindset
- Proven ability to manage complex, multi-stakeholder programs without direct authority
- Excellent communication and influence skills in matrix organizations
- Ability to bridge engineering, operations, and customer-facing teams
- Fluent in English and Mandarin
