Project Manager

Job Overview

We are looking for a strong, analytical, and self-driven Project Manager to lead the end-to-end delivery of an Enterprise Content Management (ECM) / Document Management System (DMS) project.

The successful candidate will be responsible for project planning, stakeholder management, vendor coordination, data migration, testing, deployment, and post-go-live stabilisation. You will work closely with business stakeholders, IT teams, vendors, and end users to ensure successful delivery within scope, timeline, budget, and quality expectations.

Key Responsibilities

• Lead the full project lifecycle for ECM implementation, from initiation and planning through execution, testing, deployment, go-live, and post-production stabilisation.
• Develop and maintain detailed project plans, schedules, milestones, dependencies, and resource allocation.
• Engage with business stakeholders to gather, validate, prioritise, and document requirements aligned with project objectives.
• Collaborate with IT teams and vendors on solution design, system configuration, integrations, and data migration.
• Lead and coordinate data migration activities, including content assessment, data mapping, migration planning, validation, reconciliation, and issue resolution.
• Plan and oversee User Acceptance Testing (UAT), including test planning, execution support, defect tracking, and closure.
• Coordinate go-live and deployment activities, ensuring all technical, business, operational, and support readiness criteria are met.
• Drive user adoption and readiness activities, including training, communications, onboarding materials, and business engagement.
• Proactively manage project risks, issues, assumptions, dependencies, scope changes, and delivery milestones.
• Manage vendor performance and deliverables, ensuring compliance with contractual obligations, SLAs, technical specifications, and business requirements.
• Prepare and present structured project status reports, dashboards, RAID logs, and progress updates to project sponsors, senior management, and key stakeholders.
• Facilitate project governance meetings, steering committees, workshops, and stakeholder reviews.
• Ensure ECM solutions comply with organizational governance, information security, data protection, compliance, and regulatory requirements.
• Manage project budgets, resources, timelines, and delivery priorities to ensure successful project outcomes.

Requirements

• Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related discipline.
• Minimum 5+ years of experience in IT project management, digital transformation, or technology implementation projects.
• Experience in Enterprise Content Management (ECM), Document Management Systems (DMS), workflow, or digital transformation projects is highly preferred.
• Proven track record of successfully delivering at least 3 major projects end-to-end.
• Strong experience managing the complete project lifecycle, including planning, requirements, implementation, testing, migration, deployment, and post-go-live support.
• Strong stakeholder management and communication skills, with the ability to influence decisions and manage expectations across business and technology teams.
• Proven vendor management experience, including SLA monitoring, deliverable management, contract coordination, and escalation management.
• Strong capabilities in project planning, budget management, risk management, issue management, and change control.
• Experience managing data migration and reconciliation activities.
• Strong understanding of UAT, defect management, release management, and go-live readiness.
• Analytical and structured approach with strong problem-solving and decision-making skills.
• Excellent communication, presentation, negotiation, and facilitation skills.
• Experience working in a governed enterprise environment with security, compliance, and regulatory requirements.
• PMP, PRINCE2, Scrum Master, or other recognized project management certification will be an advantage.

Ankita

EA License Number: 23C2060 Registration ID is R22109715

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This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore's PDPA and e2i's PDPA