Project Manager

Brief Summary

Join a dynamic team as a Project Manager, responsible for overseeing project delivery and managing client relationships. This role offers an opportunity to demonstrate leadership and enhance customer satisfaction through effective project coordination.

Responsibilities

• Manage and coordinate assigned projects from initiation to completion, ensuring adherence to planning timelines. Produce minutes and action items for meetings with clients and stakeholders, ensuring all project requirements are accurately documented. Monitor and manage client-provided texts and materials, ensuring timely delivery to relevant internal functions. Generate project documentation and collaborate with logistics teams for third-party setups. Track and report on client inventory, aligning it with project needs. Provide ongoing client support, including user setup and password management on relevant platforms. Accurately forecast revenue and support supply chain processes. Drive day-to-day project activities using project management software. Ensure proper handling of project closures, including invoicing and destruction processes. Collect and report key performance indicators to the project management team. Assist in training efforts and maintain training documentation. Mentor junior project staff, providing guidance and support. Review contracts, address disputed invoices, and facilitate prompt resolution of payment queries. Act as a deputy to the Lead Project Manager when required. Ensure proficiency in all relevant software for project setup and tracking. Assist in drafting and reviewing standard operating procedures related to assigned responsibilities. Carry out any additional duties as assigned. Participate in recall team activities as necessary in the event of a project recall situation.

Requirements

• A relevant degree from an accredited institution. Minimum of 5 years of project management experience in a client-facing role. Strong organizational and time management skills, with the ability to handle multiple projects simultaneously. Excellent analytical and problem-solving abilities. Proven experience in managing stakeholder communication effectively. Familiarity with project management software and reporting tools. Ability to work independently while also contributing to a team-oriented environment. A focus on continuous improvement and professional development.