Our client is a government agency in Singapore responsible for the built environment sector, operating a cloud-hosted enterprise payment platform that supports a wide range of digital services and financial transactions. This role exists to ensure the platform remains stable, secure, and continuously improved during its warranty and maintenance phase, while supporting the onboarding of new digital services onto the platform. It is an excellent opportunity for an experienced project manager who thrives at the intersection of technology delivery, stakeholder management, and operational governance, contributing directly to the reliability of public-facing digital payment services.
Key Responsibilities
- Oversee the day-to-day operations, maintenance, and support of the enterprise payment platform to maintain service reliability and effective business continuity
- Manage warranty support activities, including defect tracking, issue resolution, and follow-up actions in close coordination with the outsourced vendor
- Lead the onboarding of new digital e-services onto the platform, covering planning, requirements coordination, testing, implementation, and go-live support
- Partner with Business Analysts and business stakeholders to assess enhancement requests, clarify requirements, and translate them into actionable delivery work items
- Collaborate with the Finance team to support payment operations, expenditure tracking, reporting needs, and audit-related requirements
- Coordinate application releases, production deployments, and system changes in accordance with established IT governance and change management processes
- Monitor and manage operational, cybersecurity, data protection, and compliance risks, ensuring timely escalation and mitigation where required
- Manage vendor performance and service delivery to ensure adherence to contractual obligations, agreed service levels, and quality standards, while providing regular progress updates to senior leadership
Requirements
- Degree in Information Technology, Computer Science, Engineering, Business, Project Management, or a related discipline, with at least 5 years of experience managing enterprise applications, technology projects, or digital platforms
- Proven experience in project and service management, including incident, problem, change, release, and service governance processes across business-critical production systems
- Working knowledge of cloud-based environments (preferably AWS), along with familiarity with CI/CD pipelines, source code management tools, and secure software delivery practices (experience with Government Commercial Cloud and SHIP-HATS governance frameworks is a bonus)
- Experience supporting payment systems, financial applications, or customer-facing digital platforms, with an understanding of API integrations and enterprise application ecosystems
- Strong stakeholder and vendor management skills, with the ability to bridge business and technical teams and drive outcomes through structured coordination across Finance, Business Analyst, and vendor counterparts
- Prior experience in the public sector, regulated environments, or financial/payment systems (is a bonus)
If you are passionate about technology and meet the above requirements, please don't hesitate to apply. Please note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.
Dada Consultants Pte Ltd
Website: www.dadaconsultants.com
EA registration number: R21102607
Business Registration Number: 201735941W
