Work location: Thomson
Working hours: Monday to Friday office hours
Salary: $3340 per month
12 months contract
Job Scope:
- Mailbox Management System Implementation
- Support the implementation of a new mailbox management system
- Assist with mapping workflows, routing routes, handoffs, pain points, risks and requirements
- Engage internal divisions to identify process gaps
- Coordinate project activities, trackers, milestones, feedback and arrange follow-ups
- Arrange and facilitate discussions, workshops and meetings, including handling agendas, meeting notes and trackers
- Support UAT, data preparation, issue tracking, change management, and post-launch monitoring
- Website & Digital Content Support
- Coordinate website and intranet content updates
- Support content migration, maintenance and housekeeping activities
- Track content update requests and maintain related records
- Operations & Administrative Support
- Support service awards administration and event logistics
- Assist in exploring and implementing AI-enabled tools to improve operational efficiency and service quality.
Requirements:
- Degree in Communication, Business Administration, Information Systems, or related fields
- Prior experience in workflow mapping and process documentation
- Experience handling project coordination and tracking
- Good communication skills to liaise with internal stakeholders
- Basic AI and digital literacy
Interested applicants may apply or email your CV to [Confidential Information]
SINGAPOREANS ONLY
