Do you think strategically, are you interested in the dynamic market of the Semiconductor Industry and promote the success of innovative technologies Take responsibility for the success of our products and solutions, develop sustainable strategies and promote innovative technologies in a promising market.
We are looking for the next possible...
Customer Support
- Act as the primary technical interface for customers using SUSS bonder equipment in Taiwan
- Provide pre-sales support: understand customer requirements, propose bonding solutions, and demonstrate equipment capabilities
- Follow up CIP between customers and SUSS BU to enhance product performance and competitiveness
Business Development & Sales SupportWe enrich your life with attractive rewardsWorking hours that accommodate your individual needsWorking together and celebrating togetherYour health is important to us
- Support the sales team in customer engagements by presenting product capabilities and application know-how
- Identify new bonding opportunities in Taiwan region
- Assist in competitive analysis, product positioning, and proposal preparation
- Candidates must be able to work onsite at our Zhubei (Taiyuan), Taiwan office.
- Master's degree in Engineering related field, such as Physics, Chemistry Engineering, Electrical Engineering, Material Science/Engineering etc.
- 3+ years experience of technical support job in semiconductor equipment, wafer bonding, or advanced packaging process is a plus
- Strong problem-solving and customer-facing skills
- Ability to work independently
- Proficiency in English and Mandarin for effective communication with HQ and customers
NT$8,000 annual travel subsidy, NT$5,000 club activity subsidy, Birthday voucher & Mid-Autumn gift box, Quarterly team gatherings & Family Day events
10 days of annual leave from day one, 14 days of paid sick leave per year, leave above Labor Standards Act requirements
Regular team-building events , family-friendly activities , supportive, people-first work culture
NT$8,000 health check subsidy (every two years), NT$1,000 vaccination subsidy (age 40+), Pre-employment health check covered
