Product Relocation Manager

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Job Description

The Relocation Supervisor job is a high profile and exciting opportunity for an adventurous soul! Drive relocations of our cutting-edge Product Portfolio at our customer locations worldwide. Directly and indirectly leads a team of Relocation Engineers with the primary objective of enriching the customer's experience through high quality and efficient on-time relocations to meet their production objectives. The KLA Service Organization is a highly valued, trusted partner for our customers through continuous improvement. Responsibilities include coordinating with our field teams on scheduling and site preparation. Scheduling and deploying Relocation engineers globally and coordinating assets across service. Managing the products from decommissioning to re-installation to assure timely requalification, and customer satisfaction. This position handles relocation escalations and involves collaborating with Field teams, Product Support, Spares Planning, and Manufacturing Operations. Assures operational quality of systems. Works directly with KLA regions to requalify performance and transfer tool responsibility.

Knowledge and Skills

Master Scheduling of resources and materials

Cross functional team management

Project and Program management

Managing within a matrix organization

Customer Focus

Ability to manage ambiguity

Analytical skills

Ability to understand and tackle complex problems with creative solutions.

Proficient with the MS Office suite of applications

Semiconductor industry process knowledge required to take the KLA class for Introduction to semiconductor processes

Good interpersonal/communication skills

Ability to work under pressure and stringent timeline

Minimum Qualifications

Associate's degree

Experience servicing or manufacturing semiconductor capital equipment.

Proficient in English, both written and verbal.

Includes 15% travel.

Preferred Qualifications

Bachelor of Science Degree

Experience servicing or installing semiconductor capital equipment

Project management experience

Minimum Qualifications

• Associate's degree
• Experience servicing or manufacturing semiconductor capital equipment.
• Proficient in English, both written and verbal.
• Includes 15% travel.

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