Product and Operations Senior Officer (Asia Department)

Responsibilities

• Product Planning for Asia/South-East Asia Region
• Write and maintain accuracy of appealing tour itinerary descriptions.
• Plan & control group seats / hotel rooms inventories
• Manage tour pricing and set costs, by analyzing performance, market influences and budget requirements define assumptions and propose selling prices.
• Set-up sales package in OB system.
• Closely monitor sales against budget and pace by using available data sources and reports
• Liaise & Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations Manage and maintain tour operators relationships along with contract administration.
• Collaborate closely with the Marketing department for brochures and collateral production.
• Assist with vendor performance management
• Provide training for counter staff on tour products and destinations.
• To assist the department head in strategic planning of tours
• Attend meetings / seminars & familiarization trips
• Assist with travel fair assignment

Skill Requirements

• Minimum 2 years in travel industry experience with product management, contracting and pricing.
• Knowledge of Microsoft office word & excel are required
• Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
• Problem Solving and Customer Service Skills
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization

Compensation Package

• Monthly Salary
• Annual Wage Supplement
• Variable Bonus (Profit-sharing, to company's discretion)
• Yearly - Two chances to tour lead with tour allowance

Benefit

• Employee Discount
• Health Insurance
• Dental & Medical claim
• Annual leave entitlements

Note: only shortlisted candidates will be contacted