Process Assurance Analyst

Responsibilities:

• Develop and deliver process management, process definition and analysis of current processes where improvements are / can be identified and delivered for units supported, currently Service Recovery.
• Provide risk and governance process support across GIPS units, currently Service Recovery, Change Management, & Network Engineering.
• Provide contract management support, reviewing IT schedule for subsidiaries and oversea branches.
• Controlling EUC across GIPS units, maintaining inventory list of EUC tools and ensuring compliance with the established process and governance.
• Documentation and training, maintain accessible repository of process manuals and guidelines, conduct training sessions for staff to ensure the established processes are adhered to

Requirements:
Education:

. Bachelors Degree in Computer Science/Banking/Finance/ Engineering or related field.

Essential:

. Strong attention to details, excellent analytical and reporting skills.

Key Domain/ Technical Skills:
. Microsoft Access, Excel, and PowerPoint