Overview:
CDNetworks Pre Sales Engineer ensures a high level of customer satisfaction by monitoring, maintaining, troubleshooting our global CDN infrastructure; handling customer support issues promptly, effectively and conclusively to ensure smooth performance and availability of our services.
Job Responsibility
- :Partner with the Sales team to provide technical consultation and qualification to prospective customers during pre-sales engagement process including technical trial evaluations, technical objection handling, onsite troubleshooting and customer follow-up activities
- .Develop technical solution design documents and technical proposal write-ups to drive Proof-of-Concepts and provide compliance response to RFQs and Tenders
- .Deliver effective product demonstrations/presentations in order to articulate how to incorporate CDNetworks Security solutions into customers architecture and operations to derive business value
- .Work closely with Product Management, Engineering and Business teams to convey customer feedback as input to CDNetworks technology roadmaps
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Requirement
- s:Proficiency in Mandarin (both written and spoken
- ).Open to those with 3-10 years working experience in customer-facing pre-sales or post-sales positio
- n.Good understanding of technical concepts such as CDN, DNS, HTTP, DDoS, TCP/IP et
- c.Basic knowledge of Linux and networking fundamental
- s.Must be able to travel local & internationa
- l.This is a Remote (work from home) positio
n.
