At Astellas, we believe that nurturing exceptional relationships with our employees delivers exceptional business results.
Everyone at Astellas has a responsibility for creating a brighter future for patients around the world. From the first moment, Astellas will inspire you to put this ethos into practice with a positive, agile company culture and with well-defined ethical principles, values, and systems.
Everything we do is led by our company values of integrity, being patient centric, taking ownership, delivering results, and communicating openly. These values are essential to Astellas relationship with its employees and now is an exciting time to join us as we continue.
Purpose and Scope:
We are a global pharmaceutical company with headquarters in Japan and affiliates in approximately 70 countries around the world. We are looking for a local IT manager to work with us to plan, build, operate and improve systems that support Affiliates business in Taiwan and contribute to people's health.
Responsibilities and Accountabilities:
As the local IT manager in Taiwan, you will oversee and operate the IT of the entire Taiwan affiliate.
- Perform daily system maintenance activities such as monitoring and managing the stable operation of Taiwan's IT infrastructure and local systems.
- Implementing system security measures and user account management.
- System upgrades, regular maintenance, system change management, and Creating and updating SOPs.
- Providing user support to respond to user inquiries and change requests.
- Procurement, asset management, and inventory of IT assets.
- Collaborate with relevant team to troubleshoot and rapid recovery response in the event of a system failure.
- Regular communication with major business departments, system improvement activities, and promotion of digital transformation
- Work with global system owners to support the introduction of global systems to affiliate and manage projects.
- Taiwan local IT annual planning, budget formulation, contract refresh and budget execution management.
- Reporting to the Asia regional manager working in Japan and managing the IT staff working in Taiwan (currently there are two IT staff).
Required Qualifications:
- Knowledge of system infrastructure such as servers, networks, database(SQL), and application system integration.
- High level of knowledge and awareness regarding system security.
- Experience in infrastructure or/and business application construction and operation (5 years or more) or IT project management experience (5 years or more)
- Experience managing IT subordinates as an IT manager (5 years or more).
- Ability to communicate smoothly with other stakeholders, such as business users and global system owners.
- Ability to troubleshoot and identify causes of infrastructure and application failures and derive solutions and countermeasures.
- Willingness to acquire new skills and knowledge to adapt to the rapid changing environment
- English skills (Business)
Preferred Qualifications:
- Graduated from a university related to information systems.
- Acquired information system related qualifications (Basic Information Technology Engineer, Applied Information Technology Engineer, ITIL related qualifications, security related qualifications, MS related qualifications, PMP etc,.)
- Experience in operating or building information systems in the pharmaceutical industry (GxP or None GxP).
- Experience in business application development and operation (10 years or more) or IT project management experience (10 years or more).
- Experience with agile system implementation and change management.
- Experience working with multinational members from the US, EMEA, Asia, China, India, etc.
- Experience in replacing local systems with global systems
- English proficiency
- Japanese ability (Business)
Working Environment:
- This position is based in Taiwan.
- At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas Responsible Flexibility Guidelines.
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