Retail Operations & Store Performance
- Oversee daily operations of all retail stores in Singapore to ensure smooth and efficient execution.
- Drive sales performance, productivity, and operational excellence across stores.
- Identify operational gaps and implement improvement plans.
Staff Recruitment & HR Management
- Lead recruitment for all retail staff including store managers, supervisors, and frontline staff.
- Manage onboarding, training coordination, scheduling, and manpower planning.
- Handle HR-related matters such as attendance, leave management, performance evaluation, and disciplinary processes.
- Foster a positive team culture, engagement, and retention within the retail organization.
- Ensure compliance with local labor laws, HR policies, and company guidelines.
HQ Reporting & Cross-Functional Alignment
- Prepare and submit regular reports to HQ on sales performance, staffing, store operations, and key issues.
- Act as the main point of contact between Singapore retail operations and HQ.
Logistics, Warehouse & Inventory Coordination
- Coordinate closely with logistics and warehouse teams to align shipment schedules and stock replenishment.
- Monitor inventory levels to ensure optimal stock availability and minimize overstock or shortages.
- Support inbound and outbound shipment planning for new store openings, campaigns, and promotions.
- Oversee stock movement, transfers, and stock accuracy in collaboration with warehouse teams.
- Assist in stock take planning and inventory reconciliation.
Compliance & Administration
- Ensure stores comply with company policies, safety standards, and local regulations.
- Support store-related documentation, contracts, and operational procedures.
- Coordinate with external partners such as mall management and service vendors when required.
Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd(EA Licence No: 99C4599)
