Do you enjoy working with team members for their growth and development You will be spending time engaging our teams in person (minimally 80% of your time).
The Role
Mars Veterinary Health (MVH) aspires to make A Better World for Pets by advancing the veterinary profession in Singapore and the region. In this role, P&O plays an essential position in supporting and enabling MVH Singapore Leadership, hospital/ clinic management and associates to cultivate a working environment where talent will be drawn to join, stay, and grow. This means establishing trusted partnerships with MVH Singapore leaders and associates to cultivate a welcoming and supportive community and to establish programs that prioritize the growth, development, and well-being of MVH associates in Singapore.
Key Responsibilities
The People & Organisation (P&O) Business Partner works with MVH Singapore leaders to oversee and support the full cycle of associate experience in MVH hospitals in Singapore - onboarding, performance management, associate engagement, relations, separations and offboarding. Live and exemplify the Five Principles of Mars and Associate Concept throughout the whole cycle.
- Complete associate onboarding to ensure that each associate feels welcome and has a positive experience
- Ensure that our workforce is treated fairly and reasonably at all times by helping associates to resolve conflicts and dealing with a myriad of complex personnel management situations. Respond to associate concerns to ensure that every member of the team feels heard and well-treated
- Conduct workplace investigations
- Cultivate a community of MVH hospitals that promotes continuous learning and improvement representing a destination of choice for veterinary professionals in Singapore
- Lead annual and on-going P&O processes i.e. compensation reviews and performance reviews in collaboration with the hospital's leadership team
- Serve as Human Resources Point of Contact for all Associate Relations issues
- Partner hospital leadership with respect to corrective action and separations
In Business Partnership and Advisory capacity, lead hospitals top people priorities - i.e. leadership coaching and capabilities, workforce and talent planning, health & wellbeing, total rewards, Mars signature programs development etc.
- Educate and advise hospital management and associates on the importance of our culture and how they can incorporate The Five Principles into daily activities and decision making.
- Support MVH hospital leadership to ensure that the team is well cast, with the right talent in the right roles
- Develop the team for bench strength and succession planning
- Guide hospital leaders on best practices, as well as hospital guidelines and company policies
- Ensure that team members have a strong understanding of total rewards enhancements and healthcare eligibility
- Support training and development of hospital team, including leadership training for hospital teams
- Update job knowledge by participating in educational opportunities reading professional publications maintaining business networks, and participating in professional organizations.
- Demonstrate ability to understand how the hospital operates to implement the right solutions.
- Partner with MVH regional P&O Director, deploy Mars signature programs (i.e. Introduction to the Essence of Mars, Associate Survey, Make The Difference, Associate Development plans, Great Line Management etc.) at the right timing for hospitals.
- The incumbent must be hands-on, comfortable in a fast-pace working environment, being approachable and a listener from hospital associates and generate insights to enhance workplace engagement. Associate Relations experience is compulsory.
- The incumbent will be self-motivated and able to work without direct supervision.
- The incumbent will have the ability to deliver consistent results by creating strong collaborative relationships with stakeholders.
- The successful incumbent will have excellent change management skills, combined with the ability to manage concurrent priorities and tasks.
- In addition to being a skilled communicator, the successful candidate will need to have experience influencing others in an advisory capacity.
Requirements
- Degree in Human Resources, Business or compulsory related experience.
- Minimally 8 years of experience in HR Generalist role and dealing with employee relations issues.
- Prior service industry (human health, retail, F&B, hospitality) experience facing front line team highly preferred.
- Experience with Singapore local labour laws and regulations.
- Demonstrated competence inaccurately and successfully advising managers on complex HR matters.
- Fluent in English. Mandarin is a plus.
- Strong stakeholder management skills and communication skills.
- Prior experience with Infotech and Workday preferred.
- Affection and comfort with companion animals (dogs and cats) and other animals.
