SUMMARY
We are looking for an experienced Operations Quality Project Manager to join our team. In this role, you will lead and drive medium to large-scale testing cycles, with direct impact on large-scale e-commerce platforms. You will work closely with cross-functional partners to ensure high-quality delivery across end-to-end customer journeys, while continuously improving testing processes and strategies.
DESCRIPTION
- Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and supporting systems
- Partner with business and technical teams to understand solutions, and define comprehensive test strategies across use cases
- Lead functional tracks within a centralized testing function
- Manage, plan, and organise activities across validation planning and execution phases
- Collaborate with multiple testing partner teams to ensure seamless execution
- Drive alignment across teams to deliver successful testing outcomes
- Lead test resources and ensure effective execution of deliverables
- Provide inputs to enhance testing processes and drive continuous improvement
KEY REQUIREMENTS
- 7+ years of professional experience in a Quality role leading projects and initiatives
- Strong UAT, QC, or Quality experience within e-commerce, mobile, or retail organizations
- Strong technical, analytical, and problem-solving skills
- Proven experience leading cross-functional teams and building stakeholder relationships
- Experience working with globally distributed teams
PREFERRED SKILLS
- 5+ years of experience working with complex, integrated systems
- Experience with AI-driven quality validation techniques and automation
- Ability to identify risks proactively and drive resolutions
- Strong facilitation, negotiation, and conflict resolution skills
- Passion for innovation and continuous improvement
EDUCATION & CERTIFICATIONS
- Bachelor's degree or equivalent, preferably in a technical field
- PMP or Project Management certification is a plus
- Relevant quality certifications such as ISTQB are advantageous
We regret to inform that only shortlisted candidates will be notified.
EA Registration No.: Melvin Chua Han Wei, R24123531
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544
