Operations Officer / Senior Operations Officer

Responsibilities

. Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows.
. Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow-ups to ensure optimal coordination.
. Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality.
. Tackle ad-hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement.

Requirements

. Fresh graduates are encouraged to apply!
. 1-3 years of experience in the pension or financial sectors is advantageous but not essential.
. A bachelor's degree or an equivalent blend of education and experience is preferred.
. Strong interest in digital tools and technologies, and experience in in-house system migration projects would be an advantage.
. Exceptional attention to detail with the ability to juggle multiple priorities in a fast-paced environment.
. Strong analytical, interpersonal, and communication skills.
. Proficiency in both spoken and written Chinese and English at a business level is essential.
. Digital-savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams.
. Candidates with more extensive experience may be considered for the Senior Executive, Operations role.