Operations Management - Settlement (Asso/AVP/VP)

Our client, a leading financial institution, is seeking Settlement professionals to join its Back Office team. The role is responsible for supporting and managing post-trade operations across multiple asset classes and markets, ensuring efficient transaction processing, robust operational controls, and high-quality service delivery.

Depending on experience and seniority, the successful candidate will be involved in day-to-day operational processing, oversight of critical controls, stakeholder management, process improvement initiatives, and team leadership responsibilities.

Key Responsibilities

Post-Trade Operations

• Support the execution and oversight of post-trade operations across securities and cash settlement, clearing, payment controls, reconciliations, static data maintenance, tax reporting, regulatory reporting, and primary market support activities.
• Ensure timely and accurate processing of transactions across multiple markets and infrastructures.
• Monitor settlement activities and work closely with brokers, custodians, clearing houses, exchanges, and counterparties to resolve trade exceptions and settlement issues.

Product & Business Support

• Provide operational support across a broad range of financial products, including:
  • Equities
  • Fixed Income
  • OTC Derivatives
  • Listed Derivatives
  • Structured Products
  • Primary Market Transactions
  • Virtual Assets (where applicable)
• Support institutional, private wealth, and retail business activities.

Risk & Controls

• Execute and maintain operational controls across core back-office processes.
• Investigate and resolve trade breaks, reconciliation discrepancies, operational incidents, and client-impacting issues.
• Escalate issues appropriately and contribute to root cause analysis and remediation efforts.
• Monitor operational metrics, including settlement efficiency, reconciliation exceptions, aged breaks, and key risk indicators.

Regulatory & Tax Reporting

• Support the preparation and completion of FATCA, CRS, and other regulatory and tax reporting requirements.
• Ensure operational records, data quality, and supporting documentation are maintained in accordance with internal policies and regulatory standards.

Stakeholder Management

• Partner with Front Office, Finance, Risk, Compliance, Technology teams, and external counterparties to resolve operational issues and support business initiatives.
• Collaborate with internal stakeholders to enhance service delivery and operational effectiveness.

Change & Transformation

• Participate in new business initiatives, product launches, system implementations, market-driven regulatory changes, and operational enhancement projects.
• Support process reviews, automation initiatives, workflow improvements, and operating model optimization.
• Contribute to user acceptance testing (UAT), procedure updates, and operational readiness activities.

Leadership & Team Development

• Provide guidance and support to junior team members where appropriate.
• Contribute to knowledge sharing, training, and team development initiatives.
• For more senior hires (AVP/VP level), supervise team activities, manage escalations, and support departmental leadership responsibilities.

Requirements

• Bachelor's degree in Finance, Business, Economics, Accounting, or a related discipline.
• Relevant experience in securities operations, post-trade processing, settlements, clearing, reconciliations, or back-office operations within banking, brokerage, wealth management, or capital markets environments.
  • Associate: 3-5 years
  • AVP: 5-8 years
  • VP: 8+ years
• Sound understanding of securities and cash settlement processes across multiple markets.
• Product knowledge covering one or more of the following asset classes:
  • Equities
  • Fixed Income
  • OTC Derivatives
  • Listed Derivatives
  • Structured Products
  • Virtual Assets
• Familiarity with operational risk and control frameworks, incident management, and issue escalation processes.
• Knowledge of FATCA, CRS, and regulatory reporting requirements would be advantageous.
• Experience in system implementations, process improvement, automation initiatives, or operational transformation projects is a plus.
• Strong analytical, problem-solving, and organizational skills with the ability to manage competing priorities.
• Excellent communication and stakeholder management skills.
• Fluent in English and Mandarin proficiency in written Chinese is an advantage.