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Operations Executive

mercata group pte. ltd.
Fresher
SGD 3,000 - 3,500 per month
Singapore
  • Posted 13 hours ago
  • Be among the first 10 applicants

Job Description

  • Key Responsibilities:
  • Serve as primary point of contact for customers on sea freight shipments and enquiries
  • Coordinate import, export, and cross-trade shipments in accordance with customer requirements
  • Manage end-to-end shipment coordination (booking, arrival notice, documentation, transportation, tracking, and insurance)
  • Liaise with carriers, forwarders, warehouses, transport providers, overseas agents and internal teams
  • Ensure accuracy of shipping documentation (BL, Switch BL, invoices, permits, etc.) including verification of shipping costings
  • Register customer records and shipment data in system
  • Monitor shipment status and proactively update customers on delays or issues
  • Handle shipments issues and resolve service-related complaints professionally
  • Ensure compliance with regulatory and company procedures
  • Prepare relevant operational and service performance reports
  • Participate in process improvement and service quality initiatives

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Logistics
Employment Type:
Full time

Job ID: 152399365

Last Updated: 17-08-2026 04:58:22 PM
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