Operation Support Manager

Your role:

• Team management and supervision
• Insurance license management
• Commission and compensation calculation
• Compensation proposal documentation preparation
• SOP and compliance documentation preparation and update to ensure comply compliance & rules requirements
• Audit documentation preparation
• Workflow creation, review progress of procedures and continuously improve
• Leading and conduct UAT
• Perform ad hoc projects / tasks as required
• Identify common issues and makerecommendations to management for continuous improvement of the service we deliver to our customers
• Produce analysis reports and statistical modeling for the management
• Perform ad hoc projects / tasks as required
• Supervise the team to provide clerical and administrative support
• Supervise the team to support office administrative general duties, such as office facility management and IT request arrangement
• Supervise the team toprovide the daily & monthly reports
• Supervise the team to support the company ensuring day-to-day operations are running smoothly

To Succed in this Role:

• Form 5 / DSE Graduate or above with a minimum of3years or above relevant experience in office administrative management
• Timely report to supervisor
• Always have Can-Do Spirit
• Independent to lead a project
• Strong problem-solving skills
• Interpersonal communication skills
• Able to initiate and drive changes across all levels
• Critical thinker with innovative problem-solving skills
• Flexibility and refuse to blindly follow
• Good analytical and solid data handling experience
• Meticulous attention to detail
• Sensitive to figures and accuracy
• Proficiency inMS Office applications
• Strong Excel skill
• Proficiency in spoken and written English and Chinese is a prerequisite