Operation Officer / (Assistant) Operation Manager (Corporate Banking - Ops)

Responsibilities

• Handle cash management and transaction processing related process, maintenance and task.
• Serve as a dedicated contact point to deliver and drive quality cash management services according to segmented services model.
• Process corporate customer transaction processing, such as remittance, fixed deposit etc as well as the operation of cash management products.
• Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges.
• Deliver tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing.
• Work as a team player with product specialist and relationship manager in carrying out the cash management operational function.

Requirements

• Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification.
• At least 3 years experience in corporate banking or cash management services.
• Familiar with cash management and transaction processing of related products and platforms.
• Excellent interpersonal and communication skills.
• Excellent analytical and numerical skills.
• Proficient in Microsoft Office including Excel Macro.
• Good command of both spoken and written English, Cantonese and Mandarin.
• Candidate with less experience will be considered as Assistant Manager.