Job Description

KEY RESPONSIBILITIES / ACCOUNTABILITIES

Loans Operations

Process and approve a full spectrum of wholesale banking loan transactions, including loan disbursements, repayments, redemptions, rollovers, restructurings, amendments, and maintenance activities for overseas branches and booking locations.
Process and approve loan account setup and maintenance in the Multi-Currency Loans System (MCL) and other related systems based on approved credit documentation and facility agreements.
Prepare, verify, and authorize payment instructions, remittances, and SWIFT messages through relevant banking systems.
Process and approve accounting and financial entries relating to loans, payments, fees, interest, deposits, and general ledger transactions.
Perform and approve limit implementation and maintenance in the Loans & Limit Exposure System (LES) and related systems.
Perform daily reconciliations, investigate outstanding items, and ensure timely resolution of discrepancies.
Ensure all transactions are processed accurately and within prescribed turnaround times and service level agreements.
Act as an escalation point for transaction-related issues, operational exceptions, and urgent processing matters during assigned shifts.
Support time-critical loan processing activities across multiple countries and time zones to meet customer and market cut-off requirements.
Maintain high standards of productivity, accuracy, customer service, and operational quality.

Operational Support

Support the preparation of regular and ad-hoc operational reports and management information.
Maintain proper records, filing and archival of loan documents and operational records.
Support system testing, user acceptance testing and implementation activities when required.
Assist in the updating of operational procedures, workflow documents and process manuals.
Participate in process improvement and automation initiatives to enhance operational efficiency and controls.
Collaborate with internal stakeholders to resolve operational issues and support business requirements.

Risk and Control

Adhere to MAS regulations, internal policies, standard operating procedures and control requirements.
Ensure compliance with maker-checker controls and operational risk management standards.
Identify and escalate potential control issues, operational risk events and processing errors.
Support audit, compliance and regulatory reviews by providing required information and documentation.

KEY REQUIREMENTS

Degree Holder with 3 - 5 years of corporate loans operations experience
Proficient in Microsoft Office suite of applications especially Excel and Word
Comfortable in data handling and analysis with Excel
Strong attention to detail and a high level of accuracy
Ability to multi-task and work under pressure to meet strict payment related cutoff times
Strong oral and written communication & interpersonal skills with the ability to work independently with key stakeholders to resolve issues
Self-motivated with initiative and a strong drive to achieve quality work
Good team player
Able to work rotating shifts, including Singapore Public Holidays.
Day Shift: 9:00am to 6:30pm
Afternoon Shift: 3:00pm to 12:30am
Night Shift: 12:00am to 9:30am