Manager / Senior Manager, SAP COE

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you'll be part of a dynamic, fast-growing industry that forms the cornerstone of today's digital world.

Why STT GDC

STT GDC's internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

Opportunities for growth: At STT GDC, we don't just offer roles – we cultivate long-term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

Key Duties and Responsibilities

As Manager / Senior Manager, SAP COE – SAP Analytics Cloud (SAC), you will serve as the grouplevel Subject Matter Expert (SME) and design authority for SAP Analytics Cloud across the enterprise. You will own solution integrity, data accuracy, performance, security, and governance of analytics and planning solutions delivered within the SAP COE.

This role combines strong SAC functional expertise with handson technical troubleshooting, supporting a hybrid COE–AMS delivery model.

• Act as SAP Analytics Cloud solution owner within the SAP landscape, accountable for endtoend design integrity, data models, stories, planning models, and integrations.
• Provide expert guidance and quality assurance on all SACrelated changes, enhancements, and upgrades, ensuring alignment with COE standards, architecture, and governance.
• Safeguard managementcritical reporting and planning solutions by reviewing designs, challenging nonstandard approaches, and approving final outcomes.
• Lead complex incident and problem resolution for SAC, including incorrect management reports, planning failures, and performance issues, driving rootcause analysis and permanent fixes.
• Act as a technofunctional SME, combining strong analytics and planning knowledge with handson troubleshooting of data models, calculations, data actions, and integrations.
• Troubleshoot and oversee SAC integrations with SAP S/4HANA, Datasphere, flat files, APIs, and nonSAP data sources.
• Ensure data accuracy, reconciliation, and traceability between SAC and source systems, supporting audit and management assurance.
• Define and enforce SAC governance covering access, roles, transport, lifecycle management, and documentation.
• Review and optimize SAC solutions for performance, usability, robustness, and maintainability.
• Mentor and coach internal team members and functional analysts to build inhouse SAC capability and reduce vendor dependency.
• Partner with Finance, IT leadership, Basis, Security, and other SAP tower leads to ensure robust crosssystem integration and data consistency.
• Support audit, risk, and compliance requirements by providing clear controls, evidence, and explanations related to analytics and planning.
• Any other tasks as assigned.

Requirements

• Degree in Information Systems, Finance, Business, Engineering, or related fields.
• Minimum 7 years of SAP experience, with strong handson focus on SAP Analytics Cloud (Analytics and Planning).
• Proven experience designing and supporting executive dashboards, operational analytics, and planning models.
• Strong understanding of SAP S/4HANA data structures, preferably Finance and controlling.
• Experience with SAC integrations, data modelling, calculations, performance optimization, and security.
• Experience in SAP Group Reporting is an added advantage.
• Experience operating in a COE or hybrid AMS model, with strong vendormanagement capability.
• Strong analytical, problemsolving, and stakeholdermanagement skills.
• Independent, disciplined, and strong in documentation and knowledge institutionalisation.