Overview
THE ROLE:
This position is responsible for managing & leading a team in Taiwan to deliver effective Distribution & Logistics Operations in Warehousing, Logistics, Inventory Control, Imports / Exports, Distribution Compliance, Project Management, Process Improvement and Strategy to ensure high performance & service standards for members / customers
HOW YOU WOULD CONTRIBUTE:
Leadership
- Oversee the day-to-day support operations that facilitate the smooth running of distribution and logistics activities. Ensure that all support tasks are performed efficiently and align with overall operational goals
- Owns decisions related to daily management and operational improvements within the distribution and logistics support functions.
- Coordinate with internal departments (such as Supply Chain Planning , GDTS, Controller, Cost Accounting, Customer Service) and external partners (including carriers and third-party logistics providers) to ensure cohesive operation and resolve any logistical issues.
- Manage and develop the logistics support team, providing training, guidance, and performance management to ensure a high-performing team.
- Work on strengthening Supply Chain Org / talent development to support market requirements Develop team members , succession planning for future leaders.
Warehouse Operations
- Develop Warehousing Infrastructure & Partners with adequate capacity / technologies to manage processing of Pickup / Home Deliveries with high service standards to the Members
- Ensure all Warehousing locations are compliant with local regulatory & company Quality Requirements for Storage / Handling & Distribution of Herbalife Products
- Drive Sustainability in Warehousing Operations
Logistics / Distribution Operations
- Ensure an effective in country distribution network for supply of Herbalife Products
- Drive import / export operations for Herbalife Products ensuring clearances are in line with current import/export codes, regulations
3PL Management
- Drive Negotiations / Bidding projects in coordination with GTS for selecting / developing Partners to provide Supply Chain Services
- Implement an effective 3PL warehouse management program through frequent 3PL reviews & ensure Partners meet agreed KPIs
Product Access / Project Management
- Support Business requirements for better Product Access along with review of trending Distribution models
- Drive process improvements within the distribution and logistics support functions to increase efficiency, reduce costs, and improve service quality.
Inventory Control / Operations Compliance
- Ensure all distribution and logistics activities comply with regulatory requirements and internal policies. Monitor compliance and adapt practices to meet changing regulations and standards.
- Drive inventory accuracy with proper controls at all Herbalife Inventory storage locations .
- Ensure Procedures are developed / updated for all local country operations
- Closure of Internal Audit , SOX & Quality Audit findings
Manufacturing
- Support Contract Manufacturing Operations in the market for locally produced products
Others
- Monitor Dept Performance & ensure Distribution & Logistics KPIs are met
- Conduct monthly reviews and provide monthly reports for Corp / local / Regional Management.
- Provide support to key Sales Events of the Company as an when required
WHAT'S SPECIAL ABOUT THE TEAM:
The Distribution & Logistics team is dedicated, passionate, highly motivated, hands on, result oriented, collaborative, good at managing change and more importantly solution driven. They work closely with cross function & business teams to support the market business deliver high levels of performance to support members.
SUPERVISORY RESPONSIBILITIES:
- Directly Manage & lead the Distribution & Logistics Operations teams in Taiwan comprising of Warehousing, Logistics, Inventory Control & Compliance teams
- Interacts with all levels throughout organization; Locally, Regionally and Global Home Office, Members, Customers, Service Providers
Qualifications
SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL:
- 10-15 years working experience in Supply Chain / Distribution Operations with minimum 5-7 years management role
- Strong Leadership skills along with the ability to function as an effective team member, ability to interact effectively with all levels & work well in a moderate stressful environment
- Good communication skills in English ( both Oral & Written ), presentation and reporting skills. Bilingual as native speaker for local market
- Result Oriented with ability to carry out responsibilities with minimum supervision , direction
- Good time management , multi-tasking skills with ability to prioritize works , project management, strong analytical, planning & negotiation skills.
- Good organizational, problem solving skills with the ability to adapt as the external environment and organization evolves.
- Strong Computer skills including experience with inventory management systems and ERP software like Oracle is a preference. Any industry certificate is a plus
- Good Understanding of Local Regulations impacting Product Storage & Distribution
- Innovation / Solution Driven for process improvement
Education
- Bachelor's degree in Business Administration / Business Science and/or Logistics
- Educational background in Supply Chain Operations / Logistics or certification would be an advantage
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