Manager, Business Operations Management

The group you'll be a part of

This is role within CSBG under GFO within the Global Flexilbe Workforce.

The impact you'll make

• Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.
• Plans, manages, and controls the activities of a team that provides operational support for a business segment, group or team.
• Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures, etc.
• Advises business groups by providing strategic direction to initiative prioritization, integration and resource application. Ensures that policies and procedures align with corporate vision.
• Selects, develops, and evaluates personnel ensuring efficient operation of the function.

What you'll do

• Support workforce operations for the Global Flexible Workforce
• Coordinate deployment of Field Service Engineers
• Support on-time arrival, safety, workmanship quality, cost, and job scope performance
• Monitor installation performance to customer commit for schedule and budget
• Partner cross-functionally to resolve regional account issues
• Responsible for quarterly operational and financial planning reviews
• Develop vendors and participate in service and pricing negotiations

Preferred qualifications

• Bachelor's degree or equivalent with 4-6 years of supervisory experience.
• Willing to do Business travel (10-15% per year)

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. On-site Flex you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.