Manager / Assistant Manager, MICE Sales

Job description:

To drive sales growth in the MICE (Meetings, Incentives, Conferences, and Events) segments.

Key responsibilities include:

• Sales Development: Propose and implement approved targeted sales strategies to optimize revenue from attractions, hotels, and MICE partnerships, ensuring alignment with business objectives.
• Client Relationship Management: Foster and maintain strong relationships with key clients, including travel agencies, corporate accounts, and MICE organizers.
• Lead Generation & Conversion: Identify and secure new business opportunities, converting leads into sales.
• Market Research & Analysis: Conduct market research to identify emerging customer trends, competitor activities, and opportunities for business growth across MICE sectors.
• Sales Reporting & Performance Tracking: Monitor sales performance, track key performance indicators (KPIs), and generate regular reports to keep management informed and ensure targets are met.
• Negotiation & Contract Management: Lead contract negotiations, manage agreements, and ensure timely follow-up to close sales and drive revenue growth.
• Client and Stakeholder engagements: Plan scheduled meetings and engage with clients, partners, or stakeholders to achieve desired outcomes.

Job Requirements

• Degree or Diploma with strong commercial acumen
• At least 2-3 years of sales or commercial experience
• Strong knowledge of MICE or tourism industry in a similar role will be an advantage
• IT savvy & digitally versatile, with a keen interest in the constantly evolving consumer buying behaviors.
• Team player and able to work with various stakeholders.
• Possesses strong interpersonal and communication skills
• Highly numerate, adaptable, and goals-driven individual
• Open to travel