Logistics & Operations Manager

Job Description

Logistics and Operations Manager

Budget: HK$40,000 - 50,000 x 12 + Bonus

Our client is a dynamic Hong Kong-based trading business specializing in the sourcing, supply, and distribution of consumer products to retail buyers in the United States. They manage the end-to-end commercial transaction, connecting manufacturing networks in Asia with major retail shelves across the US.

Key Responsibilities

• Leading a Logistics and Operations team
• Manage back-to-back purchase order (PO) workflows from US retail contracts to Asian factory proforma invoices. Oversee trade finance documentation, including Letters of Credit (L/Cs) and Telegraphic Transfers (T/T).
• Design and implement pre-shipment Quality Assurance (QA) and Acceptable Quality Limit (AQL) inspection protocols. Coordinate with internal or third-party testing agencies to ensure all products comply with US safety and regulatory standards.
• Master and enforce strict retailer routing guides, packaging rules, and labeling demands. Manage Electronic Data Interchange (EDI) systems for seamless transmission of shipping notices and invoicing to eliminate retail chargebacks and penalties.
• Manage relationships with freight forwarders, ocean carriers, and US-based 3PL providers. Monitor shipments from Asian factory gates through US Customs clearance to final distribution hubs, ensuring on-time delivery.
• Analyze landed costs and gross margins against shifting freight rates or tariffs to protect trading spreads. Own the commercial dispute process and negotiate with factories to recover costs from product defects or shipment delays.

Job Requirements

• Degree educated in Supply Chain, Logistics, Business or related disciplines
• 10+ years of operational and logistics experience within a trading house, sourcing agency, or buying office, explicitly exporting goods from Asia to the United States.
• Direct experience managing order fulfillment, vendor portals, compliance guidelines, and chargeback mitigation for US retail buyers.
• Strong understanding of factory auditing, product testing protocols, and managing third-party inspection firms.
• Deep knowledge of international logistics, Incoterms, US customs clearance procedures, and trade finance instruments like L/Cs.
• Proficiency with ERP software, EDI management platforms, and advanced Excel for supply chain data analysis.
• Fluent in written and spoken English, Cantonese, and Mandarin is highly advantageous

Suitable applicants can apply now for more details, we regret to inform that ONLY suitable applicants will be contacted for interview for the role.