About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution Join us!
About The Role
Reporting to the Associate General Counsel, the Legal Counsel will be a key contributor, providing comprehensive legal support for our Taiwan market operations, as well as various business and customer-focused initiatives.
What you'll do
- Serve as the primary legal resource for our Taiwan market, advising on key functional and operational areas, including contracting and local regulatory compliance.
- Collaborate with business and marketing teams to ensure compliance in product development and business initiatives in Taiwan.
- Collaborate with customer experience team to manage and respond to customer complaints, inquiries, and regulatory investigations related to consumer protection and privacy in Taiwan.
- Support litigation and dispute resolution efforts relevant to the Taiwan market as needed.
What You'll Need
- Minimum 3 years of experience in reputable law firms and/or in-house legal team; experience working in an entrepreneurial environment a plus.
- Experience in e-commerce and/or customer trust related matters not necessary, but will be a plus.
- Flexible and hard-working, with a can-do attitude, practical and solution driven.
- Analytical and commercially minded, fast learner and tech savvy.
- Good communication skills and ability to work effectively with cross-functional teams.
- Ability to take ownership and work under pressure.
- Proficiency in both Chinese and English, with the ability to use them as working languages.
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (Agency). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.