Job description
Needs Assessment & Curriculum Design: Partner with department leaders to identify skills gaps, training needs, and competency frameworks. Design and deliver engaging learning programs, workshops, and resources.
Onboarding & Professional Development: Oversee and continuously improve the new-hire onboarding training journey. Build and manage ongoing continuous learning pathways, leadership development programs, and upskilling initiatives.
Facilitation & Delivery: Conduct live training sessions, webinars, and workshops (both in-person and virtual) covering leadership, soft skills, technical proficiencies, and company processes.
LMS Management & Evaluation: Administer our Learning Management System (LMS), track employee training completion rates, gather feedback via post-training surveys, and measure the ROI and effectiveness of learning programs.
Employee Engagement & Culture (50%)
Engagement Strategy & Initiatives: Design and execute company-wide employee engagement strategies, culture-building events, team-building activities, and recognition programs.
Feedback Loops & Pulse Surveys: Plan, launch, and analyze regular employee engagement and pulse surveys (e.g., eNPS). Work with management to translate insights into actionable team and organizational improvements.
Culture Champions & Employee Resource Groups (ERGs): Act as the core advisor and partner for internal culture committees, social committees, and ERGs to amplify employee voice and a sense of belonging.
Internal Communications: Partner with internal communications to celebrate employee milestones, team wins, and share cultural updates via company newsletters, intranet, or messaging channels.
Qualifications & Requirements
Experience: 3-5 years of professional experience in Human Resources, Talent Development, Learning & Development (L&D), or Employee Engagement roles.
Educational Background: Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, Education, or a related field (or equivalent practical experience).
Training & Instructional Skills: Proven experience designing instructional content, facilitating workshops, and utilizing Learning Management Systems (LMS).
Culture & Program Management: Demonstrated track record of planning high-impact employee engagement initiatives, events, or culture programs.
Data-Driven Mindset: Experience analyzing survey data, feedback metrics, and training reports to drive continuous improvement.
Communication & Interpersonal Skills: Exceptional written, verbal, and presentation skills ability to build rapport and trust across all levels of the organization.