Lead, Project Management & Category Strategy Transformation

About the Role

As the Lead, PMO & Category Strategy Transformation, you will spearhead the Project Management Office (PMO) for high-priority strategic initiatives within FairPrice Group's (FPG) Products Business Unit. Your primary mandate will be driving the delivery of the annual Category Management Excellence (CMX) process cycle across Fresh, Food, and Non-Food departments. This is a highly collaborative, high-impact role where you will bridge the gap between business strategy, technology, and advanced analytics. You will integrate FPG's product tech pipeline into the CMX framework and collaborate with Centers of Excellence (COEs) to institutionalize data-driven decision-making, ensuring seamless change management and robust business outcomes.

Responsibilities

This role involves leading the PMO for strategic initiatives, ensuring effective delivery of the CMX process cycle, and collaborating with various stakeholders to achieve business objectives.

Strategic PMO Leadership

• Serve as the PMO lead for focused strategic initiatives within the Products, tracking milestones, managing risks, and ensuring timely delivery.
• Align diverse FPG business stakeholders, ensuring cross-functional buy-in and driving clear, accountable outcomes.

Category Management Excellence (CMX) Cycle Ownership & Delivery

• Orchestrate and execute the end-to-end annual Category Management Excellence (CMX) process cycle for Fresh, Food, and Non-Food product departments.
• Continuously refine and optimize the CMX blueprint to drive commercial growth and operational efficiency.

Tech Transformation & Data Integration

• Embed the ongoing product technology pipeline and transformation initiatives directly into the underlying CMX cycle to amplify business outcomes.
• Partner with specialized COEs—including Commercial Excellence (Comex), Data Science, and Customer Loyalty—to integrate deep analytics, customer insights, and data models into the CMX framework.

Change Management & Process Excellence

• Act as an agile change agent, effectively navigating evolving system demands, business pivots, and transformation requirements.
• Develop, standardize, and maintain comprehensive process documentation for all initiatives under your purview to ensure long-term sustainability and knowledge transfer.

Experience & Qualifications

• Education: Bachelor's degree in Business Administration, Management, Supply Chain, Data Analytics, or a related field.
• Experience: 6–8+ years of experience in PMO, Management Consulting, Strategy Delivery, or Category Transformation, ideally within the Retail, FMCG, or E-commerce sectors.
• Methodologies: Proven track record in project management (PMP, Agile, or Scrum certifications are a strong plus) and change management.

Critical Skills

• Stakeholder Management: Exceptional communication and influencing skills, with the ability to align senior stakeholders and cross-functional teams (Commercial, Tech, and Analytics).
• Analytical Savvy: Strong comfort level working with data; ability to translate insights from Data Science and Loyalty teams into actionable category strategies.
• Agility & Adaptability: Thrives in a fast-paced, evolving environment; comfortable pivoting when new system or business demands arise.
• Process Architecture: Strong structured thinking with a knack for designing, optimizing, and documenting complex workflows.