Act as the exclusive primary liaison fordesignated strategic key clients, cultivate and sustain stable, long-termhigh-value cooperative partnerships.
Dig into clients core business objectives,bottlenecks across supply chain operations and customized logistics demands,jointly design targeted, cost-effective logistics solutions matching theiroperational needs.
Organize periodic account performance audits andQuarterly Business Reviews (QBRs), track agreed KPI service standards andresolve existing issues timely to safeguard consistent client satisfaction.
Formulate and implement customized strategicaccount development roadmaps, tap incremental business potential to driveupsell & cross-sell of full-spectrum services including freight forwarding,warehousing, domestic distribution and customs brokerage.
Take full ownership of contract renewal,commercial pricing negotiation and rate formulation, lock in recurring revenueand continuously optimize gross profit margins.
Keep close track of industry dynamics and rivalmarket moves, proactively scout, develop and convert high-potential enterprisecustomers to expand client portfolio.
Job Requirements& Education
Diploma or Degree in Business, Marketing or arelated field or equivalent practical experience.
Minimum 3 years solid hands-on experience insales, business development or key account management within logistics &supply chain sector.
Candidates with a demonstrated portfolio ofenterprise logistics clients or verificable key account relationships areadvantageous
Outstanding interpersonal communication andnegotiation competency capable of delivering professional proposals andpersuading corporate procurement executives to close deals.
Target-oriented with sharp commercial insightconsistent track record of hitting or outperforming annual sales & revenuequotas, skilled in sales funnel management and data-driven performanceanalysis.
Able to manage competing priorities, tightdeadlines and complex logistics escalations effectively, adeptat troubleshooting urgent deadlines and complicated logistics exceptionsefficiently.