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Key Account Manager Lufthansa Cargo Asia Pacific

5-7 Years
  • Posted 8 hours ago
  • Be among the first 10 applicants

Job Description

Build strong partnerships with global clients, deliver tailored logistics solutions, and shape the future of air freight. Join a dynamic team, unlock new opportunities, and make a real impact at a leading aviation company!

Tasks

What you'll do:

  • Manage and develop strategic key customer relationships at regional and/or global level
  • Identify new business opportunities and drive long-term growth
  • :Develop customer strategies aligned with company objectives
  • Prepare and negotiate rate offers, Requests for Quotation (RFQs), National Rate Agreements (NRAs), and incentive agreements
  • Analyze sales and customer data to identify opportunities and improve performance
  • Act as a key customer contact, providing sales support, consultancy, and tailored solutions
  • Represent the company at customer and industry events
  • Manage customer escalations, claims, complaints, and business risks
  • Monitor Key Performance Indicators (KPIs) and Performance Indicators (PIs) and initiate corrective actions
  • Collaborate with internal stakeholders and Key Account Managers across regions to achieve business objectives

Requirements

Ideal candidate requirements:

  • Bachelor's degree in Commerce, preferably in Economics/ Marketing or in Logistics Management. Equivalent relevant experience may also be considered
  • Minimum 5 years of relevant experience, preferably in the airline, cargo, freight forwarding, or logistics industry
  • Strong knowledge and practical experience in operational air freight management, logistics, and the worldwide airfreight market
  • Must possess legal work permit in Singapore or Hong Kong
  • Proficiency in both written and spoken English
  • Strong analytical and conceptual thinking skills, with the ability to combine strategic thinking with operational execution
  • Strong professional sales and negotiation skills
  • Strong strategic thinking, operational execution, and intercultural awareness
  • Good knowledge of Business Administration, Performance Management, and Competition Compliance
  • Advanced IT skills, including Microsoft Office

We kindly request that all applicants submit a CV/Resume and Motivation Letter with their application for this position. Thank you!

More Info

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About Company

Job ID: 152409235

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