IT Support

Job Title: Associate Technical Support Specialist (NPW)

Job Overview: Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided.

Required Skills & Experience

• 0–1 year of IT support or customer service experience (training provided)
• Basic familiarity with:
• Windows or macOS
• Common productivity tools
• Strong communication and customer service skills
• Willingness to learn and follow procedures
• Reliable onsite presence and punctuality